Frequently Asked Question
Q: What is your lead time ?
A: Depends on your quantity and whether you have customized product and package requirement. Normally our lead time is 4-6 weeks.
Q: Do you provide customized service?
A: Yes, we have standard product and package, if customer have customized requirement, we can make it. such as customized parts , carton box etc.
Q: What is your MOQ?
A: If customer request sample, we could provide sample 1-2 pieces for customer to confirm quality. while for mass orders, we required 1 container goods at least. Because we do not sell to end user directly, we only cooperate with distributors or dealers.
Q: What Certificate you have?
A: Our product approved international professional Intertek test report. our ladders and TV mount meet USA ,Canada, and Australia industrial standard.
Q: How to become your distributor?
A: Yes, we are truly welcome new distributor join us. kindly share with your information to our email or leave message on our contact page. Then we will arrange related staff to contact you about more details.
Q: What is your term of payment?
A: Normally for mass quantity orders ,our term of payment is 30% T/T as deposit, pay balance before shipment. T/T, L/C are acceptable. For sample payment : Paypal, Western Union, Payoneer are acceptable, other conditions pls contact our sales rep.